Frequently Asked Questions

A day-use hotel room is a room you can book for a few hours during the day — typically between check-out time (11AM) and evening check-in (6PM). You get full access to the room and hotel facilities, but you don't stay overnight.

Depending on the hotel and the time slot you choose, durations range from 3 hours to 12 hours. Each hotel lists its specific time bands (e.g., 9AM–5PM = 8 hours). You select the band that works for you.

Most bookings on StayNomix offer free cancellation up to 12 hours before check-in. The cancellation policy is clearly shown before you confirm.

You can choose "Pay Now" to pay instantly via Razorpay (UPI, Credit/Debit Card, Net Banking) or "Pay at Hotel" to pay on arrival. Both options are available for most hotels.

It depends on the hotel. Each listing clearly shows which amenities are included in the day-use rate (e.g., Pool Access ✓, Breakfast ✗). Always check the amenities section on the hotel detail page.

MasterKey is our free loyalty program. You earn Coins (5.5% of booking total) on every booking. Coins can be redeemed as discounts on future stays. The more you book, the higher your tier (Bronze → Silver → Gold), which gives you earn multipliers up to 2x.

Yes! On the checkout page, you can enter any guest's name and contact details. The booking confirmation will go to the email you provide.

No, you can book as a guest. However, creating a free account lets you track your bookings, earn MasterKey loyalty coins, and cancel bookings easily.

This is extremely rare. If it happens, contact us immediately via our support page and we will arrange a full refund or alternative accommodation.

Visit our "List Your Hotel" page and fill in the partner enquiry form. Our team will contact you within 2 business days to discuss the listing, commission structure, and contract.